Billing Policy

Orders are billed to your credit card upon being received. Your credit card will be billed for all items on the order including backordered and special order items. Back orders and special orders will be shipped as soon as products arrive in stock. In some cases items will be drop shipped from manufacturers or wholesale sources when deemed most expedient and appropriate. If any item on your order is back-ordered or a special-order item, our Customer Service department will contact you to see how you would like us to handle the order.


If you have further questions, please call us at 1-218-325-3001 or contact us at CustomerService@ArtMaterialsOnline.com.